Got questions?

No, not at all, as long as your in-house service remains attentive. The fear of dehumanizing the experience is common, but it quickly disappears in practice.

Brands like Tacos Avenue or Gyraya had the same concern before seeing that their customers appreciated the speed and smoothness provided by the kiosks. Meanwhile, staff benefit from the time saved to better welcome customers, provide more attentive service in the dining area, and manage order pickups with greater availability.

Tabesto kiosks are easy and quick to install. They are compatible with all VESA 75 or 100 mm mounts and can be installed on the wall, on a countertop stand, or on a floor stand.

Wall mounts or countertop stands are recommended, as they are more affordable than floor stands and integrate better into your restaurant’s ambiance. Regardless of the type of mount chosen, installation remains simple.

Discover our catalog of mounts here and our best practices and installation examples here.

During peak hours, plan for one kiosk per 30 orders per hour. Add one extra kiosk to this number, as it is common for a customer to use a kiosk longer for various reasons.

Yes, Tabesto kiosks integrate with all major POS systems in France, including Zelty, L’Addition, Lightspeed, SumUp, and many others. Loyalty programs like Hey Pongo, Zerosix, and Como are also supported on the kiosks.

You can find the full list of our POS and loyalty program integrations here.

The cost of a kiosk consists of three elements: hardware, subscription, and fees.

For hardware, expect around €2,500 for a first 22-inch kiosk, and €2,000 for additional kiosks. High-end models, like those used by large chains, can go up to €10,000.

Subscriptions and fees depend on each provider—you can find all our pricing here.

In terms of ROI, most of our clients recoup their kiosk investment in 3 to 10 months, thanks to a 10–30% increase in average order value and order volume.

For more details, check out our article on Tabesto kiosk ROI.

Yes, Deliverect Direct allows you to fully customize your website or ordering module to reflect your restaurant’s visual identity. You can change the brand name, add your logo, choose specific colors, and include a cover image.

Deliverect Direct synchronizes orders placed in-house and via click & collect in real time through its direct integration with your POS system.

This ensures that inventory is automatically updated with each order, preventing stockouts or overselling. You can set up separate menus or specific availability for in-house dining and click & collect, adjusting hours and options according to your needs.

This centralized management guarantees perfect consistency across your sales channels, optimizes your inventory, and enhances the customer experience.

Absolutely. Online payment with Deliverect Direct is fully secure, using payment solutions like Adyen, all compliant with international security standards. It is also compatible with your current system, as Deliverect Direct easily integrates with all major POS systems and delivery management platforms.

On Instagram and Facebook, your customers can order by clicking an “Order” button visible on your profile or posts.

On WhatsApp, orders can be placed via automated messages or through technical integration.

On TikTok and Google, order links redirect customers to your restaurant’s ordering page.

On your website, a widget opens an ordering interface without leaving the page.

Customers are then redirected to a mobile, personalized page in your restaurant’s name, where they can browse the menu, customize their order, and pay online. The order is automatically sent to your POS system.

In summary, customers can order with a single click from your social media profiles or website, and the order arrives directly in your POS without any manual handling.

Deliverect is compatible with a wide range of POS systems, including all major ones. You can find the full list of integrations on the Deliverect website.

In general, setting up Deliverect Restaurant takes anywhere from a few hours to around ten days, depending on the tools to be connected, the complexity of your setup, and your availability.

For platforms like Uber Eats or Deliveroo, the connection is quick and can usually be completed within a few hours to a few days, depending on the availability of information and platform validation.

For your POS system, it may take a little longer, especially if a migration or specific configuration is required. To avoid any order errors, it is recommended to perform the integration outside of business hours.

Yes, Deliverect provides real-time performance tracking tools. Orders received through the platforms are recorded and synchronized with the system. Detailed information on sales, products sold, and the platforms used is accessible through Deliverect’s reports and dashboards. Order status updates, including courier information, are available in real time. The data is consolidated to allow accurate performance analysis by sales channel.

Yes, Deliverect allows you to synchronize and automatically update your menus across all connected platforms. Menus are published directly from Deliverect to platforms like Uber Eats or Deliveroo. Advanced features can also be managed, such as different pricing depending on the type of order (delivery, pickup, or dine-in).

When changes are made, Deliverect automatically pushes updates to all platforms, with validations in place to prevent errors or inconsistencies.

Deliverect consolidates all your orders in your POS, regardless of the channel (Uber Eats, Deliveroo, your website, QR code for on-site orders, etc.), allowing you to easily track and analyze them from your Deliverect account.

You can view the details of each order: dishes, prices, customer notes, payment status, and delivery or table information for on-site orders. Dashboards and reports provide insights on sales, product performance, dish popularity, and platform-specific metrics.

Some platforms, like Uber Eats, also provide additional data on customer behavior and marketing actions. All this information can be accessed directly from the Deliverect web interface and is synchronized with your POS to ensure that your sales and orders remain consistent across all your systems.

Yes and no – it depends. If your restaurant has good 4G/5G coverage indoors, Wi-Fi is not strictly necessary, but it’s still recommended in case of unexpected mobile network outages.

However, if network coverage is poor, a stable Wi-Fi connection with good coverage is essential so that your customers can access the internet and the ordering and payment interface.

No. The QR code makes ordering and payment easier but does not replace the role of the server. Servers remain essential for customer service, handling special requests, managing dishes, and ensuring the overall dining experience. Order & Pay is designed to improve efficiency and speed of service while freeing staff from repetitive tasks.

Tips can be included in the online payment process depending on your payment solution’s configuration. For shared bills or split payments, these features depend on the integration with your POS and the payment solution used. It is recommended to check compatibility and available options with your payment provider and POS.

Yes. Using QR codes for ordering and payment does not necessarily replace traditional in-person payments. You can continue to take payments in the dining area if you wish. The Order & Pay system is designed to integrate with your POS and existing processes, allowing smooth management of orders and payments, whether made via QR code or in person.

Yes, it’s designed that way. The Order & Pay system uses QR codes placed on each table, which customers scan with their smartphones to access the menu, place orders, and pay online. The interface is intuitive and does not require a specific app. Additionally, QR codes can be customized to match your branding, and simple instructions can be displayed next to the codes to guide customers.