4 tips to optimize the management of your restaurant

Renting or buying a space, taking over a business, equipment, equipment, stocks, standards and regulations, opening a restaurant can quickly seem like a path full of pitfalls. The restaurant owner must wear a multitude of hats in order to ensure the good management of his restaurant: relationships with suppliers, stock forecasting, management of reservations and payroll, etc.

To simplify the life of restaurant owners and optimize restaurant management, they have begun their digital transformation. A few years ago, some tools seemed superfluous but the health crisis accelerated the process and restaurants reopened their doors by turning to digital solutions to simplify their daily lives and accelerate the growth of their business.

How can you successfully meet the challenge of optimizing your establishment? Let's go around the question.

Investing in cash register software with multiple functionalities

Cash registers have undergone a real revolution in recent years. Formerly limited to cashing in customers, they now offer a series of additional functionalities and are becoming major allies in managing your restaurant.

Investing in modern and efficient cash register software is now the first way to optimize restaurant management and save time.

Cash register software such as Zelty, SumUp or Lightspeed have greatly gone beyond single checkout to also allow you to manage table reservations, to precisely track your turnover or to centralize your orders on all channels (on site at the counter and on kiosk, take-out, delivery, etc.).

Streamline relationships with suppliers

Every restaurant owner exchanges daily with dozens of suppliers responsible for supplying their restaurant with raw materials. When you know that a restaurant's gross margin is directly impacted by the purchase of raw materials, anticipating sales fluctuations and establishing a relationship of trust with your suppliers is the best way to ensure price negotiation leverage. This relationship requires effective invoice management. Get in the habit of centralizing them and keeping track of deadlines by scheduling reminders for example. Solutions like Inpulse or Choco exist today to centralize and anticipate your orders, manage your relationships with suppliers and simplify product delivery.

Manage your staff for better management of your restaurant

Poor management of your teams is a non-optimized payroll and an additional cost. However, depending on the size of your restaurant, synchronizing the schedule of your staff can quickly become a real headache.

Optimizing the management of its staff also means simplifying the daily life of its employees and thus retaining them. In the midst of a shortage of staff in the restaurant industry (between 200 and 300,000 positions would currently be filled in the catering sector), hiring employees and making them want to stay is a key challenge. Faced with this observation, motivation is an essential lever for the attractiveness of your restaurant. Offering simple schedules, digital time clocks and payroll management answers both the administrative headache and makes planning more enjoyable for employees. Snapshift and Skello, both specialists in HR management, will be your best allies for this!

Optimize order taking

Faced with the rush of crowds and the lack of staff, it is more and more difficult to guarantee good management of your restaurant with optimal order taking. However, it is a factor for the proper functioning of your restaurant as well as for the loyalty of your customers. The health crisis has made even more obvious the challenge of offering both physical proximity to its customers and a digital offer that is increasingly in demand. Setting up your restaurant to optimize rush periods has become an essential challenge to increase the growth of your restaurant. Restaurants are increasingly committed to working on omnichannel, i.e. selling via various channels such as on-site sales, take-out and delivery. Delivery people rush in front of the restaurant waiting for orders, which can annoy your customers on site. Do not hesitate to set up signage by specifying a waiting point for them.

During the lunch period, an endless line of customers are waiting to order at the counter and are you afraid of losing the impatient ones?he kiosks h integrated payment Tabesto make it possible to unclog the counter by creating different order points and freeing up your staff to assign tasks more related to orders and less to cash out.

Other solutions exist to optimize the management of your restaurant as soon as it opens and once it is open, do not hesitate to contact us to discuss it!

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